CUSTOMER CARE

AFGHANISTAN

Luxe Koncept Les Montres Trading
2nd Floor, 786 Pharmacy Building,
Karte Parwan, Wahaj Hospital Street,
Kabul- Afghanistan
Email: cs@luxekoncept.com
Tel: +93 78 7049257

ALBANIA

Rivaldi Watches
European Trade Center 53
Tirana
T: +355 6820 46110
F: +355 4226 1851
E: shehu_dritan@yahoo.com

ALGERIA

Dream Time Distribution SARL
Bois Descars Lot No. 1, Dely Brahim
16030 Algiers
T: 0021 365 843 6322
E: makram@dream-time-dist.com

ANDORRA

L´ESCAIRE
Avda. del Pesebre, 1 LOC.2
AD700 Escaldes-Engordany
T: +376869400
E: escaire@andornet.ad

ARGENTINA

Joyeria Di Maio
Attn: Julieta
Pierina Dealessi 548 Loc 6
Madero Center
Buenos Aires
Argentina
C. P (1107)
T: 11 5218-3729
E: julieta@demaiojoyeria.com.ar

AUSTRALIA

Metro Service Centre
P.O. Box 6277
Frenchs Forest 2086
Australia
T: 02 8977 8086
T: 1800 818 853 (toll free)
F: 02 9939 0526
E: customercare.au@fossil.com

AUSTRIA

DHL Express (Austria) GmbH
Fossil Repairs Service
Gewerbestrasse 9
A- 5102 Anthering
T: +43 720 228 317
E: service@fossil.de

AZERBAIJAN

Baygroup
Nizami 77
1100 Baku
T: 491 77893 3278
E: fikrat@baygroup.az

BANGLADESH

Watches World Ltd.
Union Center
68/1 Gulshan Ave.
Gulshan, Dhaka - 1212
Bangladesh
T: +88 02 988-5771

BANGLADESH

Watches World Ltd.
Level 4, Block - A, Shop 1
Bashundora city mall
Panthopath, Dhaka
Bangladesh
T: +88 02 988-5771

BANGLADESH

Watches World Ltd.
Jamuna Future Park, GD-29 & 30
Kuril, Progoti Sarani
Ka-244, Kuril, Progoti Sarani, Dhaka - 1229
Bangladesh
T: +88 01713199266

BELARUS

Timegroup International LLC
Pobediteley Avenue 84, office 108
220030 Minsk
Belarus
T: +374 11 500 422
E: sona.shirinyan@time.am

BELGIUM / LUXEMBOURG

DHL
Attn. Warranty & Repairs
Woluwelaan 151
1831 Diegem
T: (+32) 2 808 62 45
E: customerservice@fossil.nl

BOLIVIA

S&K CASA TOKYO
Calle Ayacucho 229
Santa Cruz
Bolivia
T: +591 3 3332960
E: gerencia@casatokyo.com.bo

BOSNIA / HERZEGOVINA

CityTime D.O.O.
Kralja P | Karađorđevića 83
78000 Banja Luka
T: +38751 216 156
E: office@citytime.ba

BRAZIL

Grupo Technos
Rua 24 de Maio, 77, 3 andar
Republica
São Paulo 01041907
Brazil
T: +11 - 239-48300
E: sac@grupotechnos.com.br

BULGARIA

Agency Mitev-Radulov Ltd.
Alexander Kussev Str.9
5500 Lovech
T: +359 68 66 33 31

BULGARIA

Navitaimer Ltd.
Tsar Simeon Str. 86
1202 Sofia
E: n.malinov@navitaimer.com
T: +359 2 983 2461

BULGARIA

Vreme
Dimitar Konstantinov Str. 23A
5800 Pleven
E: martsev@abv.bg

CAMBODIA

Watch Empire Co. LTD
The Fortune Tower (C7),
Olympia City, St.217
Sangkat Velvong, Khan 7makara,
Phnom Penh
T: (855) 7775 1000

CANADA

Please click below to visit our Repair Portal.
https://ca.fgservices.com

CHILE

Establecimientos California SERTEC
Attn: Carlos Rosales (manager) and Maria Estelia Nuñez
Av.11 de Septiembre 2260 Local 130, Providencia
Santiago, Chile
T: (56-2) 29394035 (56-2) 29394035 (56-2) 29394038
E: serviciotecnico@california.cl
E: crosales@california.cl
E: mnunez@california.cl

CHINA

Fossil Trading (Shanghai) Co. Ltd.
Rm 2504, 25/F Grand Gateway Tower II
3 Hong Qiao Road
Xu Hui District, Shanghai 200030
China
T: (86)400-820-3126
E: shanghaicustomerservicegroup2@fossil.com

CHINA

Hong Kong SAR, China
17/F, CDW Building
388 Castle Peak Road
Tsuen Wan, New Territories
Hong Kong SAR, China
T: (852) 3008 2157
E: FossilAsia-AfterSales@fossil.com

CHINA

Macau SAR, China
17/F, CDW Building
388 Castle Peak Road
Tsuen Wan, New Territories
Hong Kong SAR, China
T: (852) 3008 2157
E: FossilAsia-AfterSales@fossil.com

CHINA

Taiwan, China
Dragonfly Asia-Pacific Limited
Taiwan Branch
4F, No. 2, Fuxing North Road
Zhongshan District
Taipei, Taiwan, China
T: (886) 2 8773 9911
E: service@dragonflyapac.com.tw

COLOMBIA

TSQ S.A - Servicio Tecnico
Centro Comercial Hacienda
Contact Person: Adriana Sanchez - (TSQ)
Calle 114# 6A - 92 local C-235
Santa Barabara, Colombia
T: 2132688, 6121837
E: serviciotecnicohsb@tsqsa.com

COSTA RICA
Guialsa S.A.
Attn: Juan Carlos
75 Oeste de la funeraria del magisterio, Paseo Colon San Jose, Costa Rica
T: 222-0804
T: 2256-5716
T: 2257-2349
E: guialsa@polarcr.com

CROATIA

Krona 2011 D.O.O.
Zagrebacka avenija 104c
10000 Zagreb / Croatia
T: +385 1 386 42 85
E: maja.barbaric@krona.hr

CZECH REPUBLIC

Zdeněk Partyka
Milešovská 273
683 54 Otnice
T: 420774202912
E: z.patys@seznam.cz

DENMARK

Fossil Denmark A/S
Midtager 29
DK – 2605 Broendby
Denmark
T: (+45) 89 87 09 98
E: salesdenmark@fossil.com

ECUADOR

Distribuidora Yabimodas
Miguel Cordero 5-37 Y Daniel Palacios Cuenca - Ecuador
Codigo Postal 010101
T: + 593 999455606
E: gerenciageneral@dym.ec

EGYPT

Link Watches
17 El Shaheed Mahmoud El Ashry St.
Triumph Sq - Helipolis, Cairo, Egypt
T: (20) 2 2690 0001 / 2
F: (20) 2 2690 0003
E: linkwatches@linkwatches.com

ESTONIA

Oü Megafort
Pärnu mnt 141
11314 Tallinn

FINLAND

UAB Norkada
Ukmerges G. 369A
12142 Vilnius
Lithuania
T: +370 659 21442
E: service@norkada.eu

FRANCE

Veuillez visitez notre portail de réparation en ligne
https://fr.fgservices.com

GEORGIA

Timeless Ltd.
46 Rustaveli Str.
0108 Tbilisi
Georgia
T: (+995) 32 200 02 80
E: info@time.am

GERMANY

Bitte besuchen Sie unser Reparaturportal
de.fgservices.com

GRAND INDONESIA

Watch Care Centre
Jl. MH. Thamrin no 1,
East Mall, Level 5 #GD2 - 16,17 Jakarta 10310
Indonesia
T: (62 21) 2358 1344
E: watchcare@time.co.id

GREECE

Giulio Gulli
Perikleous 17, Syntagma
10563 Athens
T: +30 210 331 1489
E: julio-g@otenet.gr

GREECE

Chatzianestis Anestis
Tsimiski 16
54624 Thessaloniki
T: +30 2310 220 049
E: a.chatzianestis@gmail.com

GUATEMALA

Watch it!
Diagonal 6, 13-01 zona 10 Oakland Mall
Tercer nivel
Guatemala
T: +502 4220 5778
E: serviciotecnico@victorino.gt

GUYANA

c/o King's Jewelry World
King's Plaza 141 Quamina St.
South Cummingsburg
Georgetown
T: 592 226 0704

HONDURAS

Centro Tecnico Relojero
Attn: Richard Pineda
Centro Comercial Metroplaza
1er nivel de tiendas, local no. 5, Cortes,
San Pedro Sula, Honduras
T: 504 2580 2221
E: rpineda@zaredjoyeros.com
E: centecrelojero@zaredjoyeros.com
E: centecrelojero@ontimehn.com

HUNGARY

KZM LTD.
Time Service Bt.
Baross u. 20
1085 Budapest
T: 00-36-1-318 5658
E: szerviz@time-service.hu

ICELAND

Mari Time EHF.
Nybylavegur 10
200 Kopavogur
Iceland
T: +354 511 5500

INDIA

Fossil India Pvt. Ltd.
621, 12th Main
HAL II Stage, Indiranagar
Bangalore 560 008
India
T: +18604253747
E: service.in@fossil.com

INDIA

Fossil India Pvt. Ltd.
GF 11, Ground Floor
Najafgarh Rd, Pacific Mall
Tagore Garden
Tilak Nagar, New Delhi,
Delhi 110018
India
T : 0008009190951
E : service_3878@fossil.com

INDIA

Fossil India Pvt. Ltd.
Shop No.G-48, Ground
Floor, Phoenix Palassio
Mall,
Amar Shaheed Path,
Sector-7, Gomti Nagar,
Lucknow, Uttar Pradesh
226010
India
T : 0008009190951
E : store_3740@fossil.com

INDIA

Fossil India Pvt. Ltd.
Shop G18, Orion Mall
Dr. Raj Kumar Road, Rajaji Nagar
Bangalore 560 055
Karnataka
India
T: 080-22682245
E: serviceorion@fossil.com

INDIA

Fossil India Pvt. Ltd.
Shop No. S010, Ground Floor
Express Avenue Mall, Plot No.213, Whites Road
Royapettah
Chenai 600 014
Tamil Nadu
India
T: 044-28464288
E: service_3831@fossil.com

INDIA

Fossil India Pvt. Ltd.
Shop No. G10, Ambience Mall
Delhi - Jaipur Expy, Ambience Island
DLF Phase 3, Sector 24
Gurgaon 122 010
Haryana
India
T: 0124-4665529
E: service_3834@fossil.com

INDONESIA

Watch Care Centre
Menara Sudirman Level 8
Jl. Menara Sudirman Kav. 60
Jakarta 12190
Indonesia
T: +62 21 29272744
F: +62 21 29272745

IRELAND

Transalliance TS
FAST (Fossil After Sales Team)
Suite 8-9
Faraday Court - Centrum 100
Burton Upon Trent
DE14 2WX Saffordshire
T: (+44) 2038 685 989
E: ukenquiries@fossil.com

ISRAEL

Planet Style
4 Habitachon St.
Kiryat Matalon
4951248 Petach Tikva
T: +972 (0)3 924 6828
F: +972 (0)3 921 9631
E: service@planetgroup.co.il

ITALY

FAST Europe
C/O DHL Supply Chain
Corso Lombardia N.61
10099 San Mauro Torinese (TO)
Italy
T: (+39) 0694 802653
E: online@fossil.it

ITALY - SICILY

Clock Service
Via O. Scamacca, 101
95127 CATANIA (CT)
Tel. & Fax 095/504952
e-mail: clockservice@hotmail.it

ITALY - SICILY

GRUPPOSO ARMANDO
Via Roma, 325
90133 PALERMO (PA)
Tel. 091/332212
e-mail: grupposo@neomedia.it

ITALY - SICILY

Orologiaio Di Vincenzo Salerno
Via Archimede, 316
97100 RAGUSA (RG)
Tel. & Fax 0932/251714
e-mail: info@orologeriavisa.it

ITALY - SARDINIA

Rocca Massimo
Via Is Maglias, 32
09122 Cagliari
Tel. & Fax 070/284752
e-mail: rocca_massimo@tiscali.it

JAPAN

Fossil Japan Repair Center
Yasuda A building 2F, 3-9
Moriya-cho Kanagawa-ku
Yokohama, 221-0022
Japan
T: (81) 03 4579 0368
F: 81-45-450-6243
E: shop.jp@fossil.com

KAZAKHSTAN

Chronos Ltd.
125 Ablay Khan str.
050000 Almaty
Kazakhstan
T: +7 727 272 74 41

KOSOVO

IAS Group
Bulevardi I Pavaresise
60000 Gjilan
Kosovo
T: +383 45 587 587
E: info@ias-ks.com

KUWAIT

Al Yasra Fashion Ontime Service Center
Marina Mall
Salmiya, Kuwait
T: +965-2-2244515
F: +965-2-2249301
E: a.mullachery@alyasra.com

LATVIA

Estonia
Oü Megafort
Vanemuise 64-15
50410 Tartu
T: +372 7 337030
E: megafort@megafort.ee

LEBANON

Romance
P.O. Box 773
Fattal building, Jisr el-Wati (Sin el-Fil)
Lebanon / Beirut
T: +961 1 512002 ext 337-340
E: nadine.sfeir@fattal.com.lb

LITHUANIA

UAB Laiko Zvaigzde
Draugystes G. 19
51230 Kaunas
Lithuania
T: +370 631 63287
E: servisas@madosprieskoniai.lt

MACEDONIA

Watch ID dooel
GTC prizemlje, lokal 325
1000 Skopje
Macedonia
T: +38923225666
E: service@watchid.mk

MALAYSIA

Fossil Time Malaysia - Service Centre
Unit L2-2-7, 2nd Floor
Wisma Kemajuan
No.2 Jalan 19/1B
46300 Petaling Jaya, Selangor
T: 60 379 691 900
E: fmycs@fossil.com

MALTA

Watch Clinic Repair Centre
Triq B.Bontadini
Birkirkara
T: 21472980
E: info@aftersalesrepairs.com

MAURITIUS

Mads Watch Co. Ltd.
141 Bagatelle Mall of Mauritius
Moka
T: 00230 468 8394
E: sandrine@madisonsgroup.com

MEXICO

Metro Service Center México
Carretera Monterrey - Saltillo 1249 - A
Col. Pio XII
Santa Catarina, N.L. Mexico C.P. 66362
T: 01 800 236 7745
E: reparaciones@fossil.com

MOLDOVA

Cronograf
23 Decebal Str., Jumbo, of. 204
2002 Chisinau
T: 373 22 505 604

MOROCCO

Tempus
190 Boulevard d'Anfa
20050 Casablanca
T: +212 522 944 373
F: +212 522 943 978

THE NETHERLANDS

Team for Logistics
Attn. Warranty & Repairs
Lireweg 114
2153 PH Nieuw Vennep
T: (+31)208082973
E: customerservice@fossil.nl

NEW ZEALAND

Watch World Ltd
45a Arrenway Drive
Albany
Auckland
New Zealand
T: 09 475 6103

NORWAY

Urspesialisten AS
Rådhusgata 3
4611 Kristiansand
Norway
T: (+47) 92 08 92 17
E: urspesialisten@gmail.com

PAKISTAN

OWS
Fortune Center, Office 304, 3rd Floor
Shahrah-e-Faisal, P.E.C.H.S Block 6
Karachi, Pakistan
T: +92 346 0081268

PAKISTAN

OWS Packages Mall
2nd Floor, Shop #2020
Walton Road, Nishter Town
Lahore, Pakistan
T: +92 42 38915848

PAKISTAN

OWS Emporium Mall
1st Floor, Shop # F-25
Abdul Haque Road, Johar Town Phase 2
Lahore, Pakistan
T: +92 42 32592370

PAKISTAN

Islamabad
Shams Department Store,
Shop # B-8, School Road, F-6 Markaz.
Islamabad, Pakistan
T: +92 313 4038732

PANAMA

Z Relojero
C/Samuel Lewis
Panama
T: 00507-3006666
E: servicioalcliente@relojin.com
E: gerente@relojin.com

PERU

ROM Outsourcing SAC
Av. Sanchez Carrión
#615 oficina 502, Jesus Maria
T: 511972137393
E: jose.muñoz@grupotawa.com

PHILIPPINES

Time Check Service Center
G/F 6750 Retail Arcade, Ayala Center
Ayala Avenue, Makati City
Philippines
T: (632) 478-6167
F: (632) 478-6169
E: timecheck.6750@gmail.com

POLAND

FAST
C/O Expeditors Polska
Św. Tomasza 4D
05-808 Parzniew
T: (+48) 223 079 425
E: reklamacje@fossil.com

PORTUGAL

FAST Expeditors Portugal C/O Espaçotrans
Att Reparacões Fossil (FAST)
Parque Logístico Marinhas de D. Ana
Quebradas de Cima, Armazém 6
2625-090 Póvoa de Santa Iria
T: (+351) 214232000
E: customerservice.pt@fossil.com

ROMANIA

B & B Collection SRL
Unirea Shopping Center
P-ta. Unirii Nr.1, Sector 3
Parter, aripa Splai
Bucharest, Romania
T: +40.21.303.03.65
E: service@bbcollection.ro

RUSSIA

Global Watch Parts Trading RUS LLC
FL.1, PR. III
Molodogvardeyskaya Str.8
121467 Moscow
RUSSIAN FED.
T: 7 (495) 783-74-64
www.clockservice.ru

RUSSIA

Fortuna-Time Ltd.
Garibaldi str., bld 7
119313 Moscow
Russia
T: +7(499) 553-49-92
service@fortuna-time.ru

SAUDI ARABIA

Alyasra Fashion (OnTime)
Prince Naser Bin Abdul Aziz Street
Behind Guthmi Furniture
Khurais Road, Rawda Dist.
Riyadh, KSA
T: +966 1 2572095
E: anwarul@alyasra.com

SAUDI ARABIA

Al Yasra Trading
Villa No 19, Al Faysaleyyah Dist 6
Omar Al Khayyam St. 29, Near Aziz Mall
Jeddah, KSA
T: +966 12 698 7255
E: info-watches@alyasra.com
E: JeddahWatchWorkshop@alyasra.com

SAUDI ARABIA

Al Yasra Trading
Rahmaniya Mall, Ground Fl., Gate #4, Shop # 10
3286 Custodian of The Two Holy Mosques Rd., Al Khobar Al Shamalia
34429 Al Khobar, KSA
T: +966 13 899 5857
E: info-watches@alyasra.com
E: DammamWatchWorkshop@alyasra.com

SERBIA

BPM Export - Import
Kneza Milosa 16
11000 Belgrade 6
T: +381 11 362 0427
E: bpmservis@bpmsatovi.rs

MONTENEGRO

Leandro Jewelry & Watches Miljana Vukova 13
81000 Podgorica Montenegro
T: +382 69 388 750
E: online@leandro-stores.com

Fossil Singapore Pte Ltd

180 Clemenceau Avenue
#01-02 Haw Par Centre
Singapore 239922
T: +65 6431 8100
E: customerservice.sg@fossil.com

SLOVAKIA

Tomáš Petrovič
Jasenie 367
976 75 Jesenie
Slovakia
T: +421948350304
agrojas.sluzby@gmail.com

SLOVENIA

Slowatch D.O.O.
Podutiška cesta 152
1000 Ljubljana
T: +386 1 200 3100
E: slowatch@slowatch.si

SOUTH AFRICA

Fossil Accessories South Africa (Pty) Ltd
Unit 1, 48 Neptune Street
Paarden Eiland, 7405
Cape Town
South Africa
T: +27 21 4180045
E: contact@keren.co.za

SOUTH KOREA

Fossil (Korea) Limited
12F, Hanssem Sangam, #179
SeongAm-ro, Mapo-gu
Seoul, Korea
T: 02-2156-0600
E: korcs@fossil.com

SPAIN - GIBRALTAR

NAEKO LOGISTICS
Avda. Mare de Deu de Núria, 13-15
Nave 05
08830 Sant Boi de LLobregat
(Barcelona)
T: +34932203561
E: customerservice.es@fossil.com

SPAIN - PENINSULA

Naeko Logistics
Avda. Mare de Deu de Núria, 13-15
Nave 05
08830 Sant Boi de Llobregat
Barcelona
T: +34932203561
E: customerservice.es@fossil.com

SRI LANKA

Galleria
No. 232/1, Havelock Road
Colombo 05
Sri Lanka
T: +94115625925; +94115626626

SURINAME

Timeless Jewelry, N.V
Attn: Ms. Inisrah Ashruf
Johannes Mungrastraat 17
Paramaribo
T: 597 473998
E: inisrah.ashruf@timelessnv.com

SWEDEN

Bjora Borlind AB
C/O Fast Europe
Marieholmsgatan 60
41502 Göteborg
T: (+46) 31 719 45 00
E: servicecenter@fossil.com

SWITZERLAND

Fossil Switzerland GmbH
Kägenstrasse 18
CH-4153 Reinach
T: (+41)315281757
F: +41 61 560 99 02
E: customerservice-ch@fossil.com

TUNISIA

ABCO Distribution
Bis Avenue de L'uma 62
Immeuble Nesma, Apt. B 32
2036 Ariana
T: +216 71 942 558
F: +216 71 942 558
E: amir@abcodistribution.com

TÜRKIYE

Saat Ve Saat San Ve Tic A.S.
Noramin Is Merkezi
Maslak Mah. Buyukdere Cad. 237/D
34398 Sisli - Istanbul
T: +90 212 444 7228-0
E: teknik@saatvesaat.com

UKRAINE

Service Center
Berezinskaya street 80
Dnipro City
Ukraine
T: +38 095 485 15 46

UNITED ARAB EMIRATES

Al Futtaim Watches & Jewellry Co. LLC
Al Futtaim Tower / 1st Floor, Office # 102
Baniyas Square
Al Maktoum Street
Deira, Dubai
T: 971 4 7016900
E: joshy.narayanan@alfuttaim.ae

UNITED ARAB EMIRATES

Al Yasra Fashion Ontime Service Center
Ontime Dubai Festival City
First Floor, Shop No. SC227
Dubai
T: +971 4285 5455
E: info-watches@alyasra.com

UNITED KINGDOM

Please click below to visit our Repair Portal
https://uk.fgservices.com

UNITED STATES OF AMERICA

Please click below to visit our Repair Portal
https://us.fgservices.com

URUGUAY

Lucia Achdjian
Dr.Enrique Muñoz 883
Montevideo, Uruguay
T:+598 2711 3757
E: service.lucia@gmail.com

UZBEKISTAN

Eleron-Ka Co. Ltd.
Mirzo-Ulugbek district, Khamid Olimjan Square
Poitacht Business Centre, Block K, 100029 Tashkent
Uzbekistan
T: +998 71 234 75 12
E: eleronkaco@gmail.com

VENEZUELA

Distribuidora Yabimodas, C.A.
Attn: Bachi Benzaquen / Inger Espinoza
RIF: J-308807664 Av Urdaneta, Esquina de Animas
Torre Centro Financiero Latino
Piso 14 Oficina 3, La Candelaria, Caracas, Venezuela 1010
T: 58 212 5640219
T: 58 212 5642290
E: bbenzaquen@yabimodas.com
E: inespinoza@yabimodas.com

VIETNAM

Scandinavian Watch Design Company Limited
41A Vo Van Dung
O Cho Dua Ward, Dong Da District
Hanoi, Vietnam
Tel: 0942888758
Email : cskh@swdvn.com
Web : www.bluefish.vn