WATCHES

INTERNATIONAL LIMITED LIFETIME WARRANTY

Your SKAGEN DENMARK® watch is protected by an International Limited Lifetime Warranty under the terms and conditions of this warranty. The Warranty covers defects due to faulty material or workmanship, subject to normal conditions of use.

This warranty does not cover:

  1. Battery, glass, bands, straps, bracelets, exposed crystals and other embellishments
  2. Damage (including water damage) as a result of poor care, accidents, and normal wear and tear

In case of defects covered by the warranty, your SKAGEN DENMARK® watch will, at the sole option of the service center, be repaired or replaced free of charge. The warranty becomes void in the event of servicing or repair of the watch by any person not duly authorized, except for mesh band or link band adjustment. You may have greater rights under local laws.

Our dealers and service centers are always at your disposal for warranted or non-warranted repairs, the latter done at an appropriate charge. If work is done under the warranty, the SKAGEN DENMARK dealer or service center may charge for postage and handling. Should your watch require service, CLICK HERE for a listing of SKAGEN DENMARK authorized service centers.

Repairs in the U.S.

Components covered under the warranty will be repaired, or the watch will be replaced, at the sole discretion of Metro Service Center, free of repair charges, if it proves to be defective in material or workmanship under normal use. An return shipping and handling fee will apply to all warranty service.

If the problem you are having with your watch is not covered by our warranty, the service and repair charges are listed in the repair form.

Should service be required, please send your watch, a copy of your sales receipt, a completed Watch Repair Form (CLICK HERE TO DOWNLOAD FORM), and payment to:

Metro Service Center
ATTN: REPAIRS DEPT.
10615 Sanden Drive
Dallas, TX 75238
Note: This address is for mail-in only.

Please allow up to 4 to 6 weeks from the date we receive your package for your watch to go through the repair and inspection process.

Reminder when sending your watch product to us for service:

  • We encourage you to send your package certified, insured or through a traceable shipper. Metro Service Center is not responsible for packages lost or stolen in transit to us.

Registration

It is no longer necessary to register your watch.

However, we invite you to join our SKAGEN DENMARK community by signing up for an account. You can create your own wish list(s), keep track of purchases, and much more. SIGN UP HERE